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HomePublic Utilities CodeDiv. 1Pt. 1Ch. 4Art. 3§ 761 Public Utility Service Standards

§ 761 Public Utility Service Standards

Public Utilities Code·California
AI Summary·Official Text·Key Terms·Related Statutes·References
AI SummaryVerified

§ 761 Public Utility Service Standards

Key Takeaways

  • •The government can check if a company (like electric, water, or gas) is doing things unfairly, unsafely, or poorly.
  • •If the company is doing something wrong, the government can make new rules to fix it.
  • •The company must follow these new rules and give good service to people.
  • •If you ask for a service (like turning on your electricity) and pay the right price, the company must do it on time and follow the rules.

Example

Your electricity keeps going out a lot, and the power company doesn’t fix it for weeks.

The government can step in and tell the power company to fix the problem faster. They can also make new rules so the company has to respond quicker next time.

AI-generated — May contain errors. Not legal advice. Always verify source.

Official Source
View on CA.gov

§ 761 Public Utility Service Standards

Whenever the commission, after a hearing, finds that the rules, practices, equipment, appliances, facilities, or service of any public utility, or the methods of manufacture, distribution, transmission, storage, or supply employed by it, are unjust, unreasonable, unsafe, improper, inadequate, or insufficient, the commission shall determine and, by order or rule, fix the rules, practices, equipment, appliances, facilities, service, or methods to be observed, furnished, constructed, enforced, or employed. The commission shall prescribe rules for the performance of any service or the furnishing of any commodity of the character furnished or supplied by any public utility, and, on proper demand and tender of rates, such public utility shall furnish such commodity or render such service within the time and upon the conditions provided in such rules. (Enacted by Stats. 1951, Ch. 764.)

Last verified: January 23, 2026

Key Terms

performancecommissionhearingequipmentutilitycommoditythe california publicdistribution

Related Statutes

  • § 771 Utility Premises Inspection Access
  • § 795 Public Utility Depreciation Rates
  • § 729 Utility Rate Regulation Authority
  • § 738 Utility Claim Accrual Rules
  • § 762 Public Utility Infrastructure Orders

References

  • Official text at leginfo.legislature.ca.gov
  • California Legislature. Public Utilities Code. Section 761.
View Official Source