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HomeWelfare and Institutions CodeDiv. 8.5Ch. 11Art. 1§ 9700 Long-Term Care Ombudsman Program

§ 9700 Long-Term Care Ombudsman Program

Welfare and Institutions Code·California
AI Summary·Official Text·Key Terms·Related Statutes·References
AI SummaryVerified

§ 9700 Long-Term Care Ombudsman Program

Key Takeaways

  • •The state has a program called the Long-Term Care Ombudsman Program to help older adults in care facilities.
  • •Volunteers are encouraged to visit and help older adults in these facilities.
  • •The program makes sure older adults in care facilities know and can stand up for their rights.
  • •The program follows rules from a federal law called the Older Americans Act.

Example

If your grandma lives in a nursing home and isn't happy with the food or how she's treated, she can talk to an ombudsman.

The ombudsman is like a helper who listens to her problems and makes sure the nursing home fixes them. They make sure grandma's rights are respected.

AI-generated — May contain errors. Not legal advice. Always verify source.

Official Source
View on CA.gov

§ 9700 Long-Term Care Ombudsman Program

(a) The Legislature recognizes that the department, pursuant to a grant from the federal government, has established a Long-Term Care Ombudsman Program. (b) The Legislature declares that it is the public policy of this state to encourage community contact and involvement with older adult patients or residents of long-term care facilities or residential facilities through the use of volunteers and volunteer programs, and this chapter does not limit or constrict the continuation of relationships established between ombudspersons, the older adult patients or residents of long-term care facilities or residential facilities, and the operators of these facilities. (c) The Legislature finds that in order to comply with the federal Older Americans Act (42 U.S.C. Sec. 3001, et seq.), as amended, and to effectively assist residents, patients, and clients of long-term care facilities in the assertion of their civil and human rights, the structure, powers, and duties of the Long-Term Care Ombudsman Program must be specifically defined. (Amended by Stats. 2024, Ch. 337, Sec. 44. (SB 1249) Effective January 1, 2025.)

Last verified: January 23, 2026

Key Terms

patientliennursingportlegislaturefineterm care ombudsmanolder americans act

Related Statutes

  • § 5676.5 Mental Health Program Integration
  • § 9715 Whistleblower Protection For Long-Term Care
  • § 9721 Complaint Referral Priorities
  • § 9726 Long-Term Care Crisis Hotline
  • § 14042.2 Medi-Cal Ombudsman Reporting Requirements

References

  • Official text at leginfo.legislature.ca.gov
  • California Legislature. Welfare and Institutions Code. Section 9700.
View Official Source