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HomePublic Utilities CodeDiv. 2Ch. 8Art. 7§ 5437 Passenger Data Privacy Rules

§ 5437 Passenger Data Privacy Rules

Public Utilities Code·California
AI Summary·Official Text·Key Terms·Related Statutes·References
AI SummaryVerified

§ 5437 Passenger Data Privacy Rules

Key Takeaways

  • •Your personal info (like name or address) from ride-hailing apps (like Uber or Lyft) can't be shared with others unless you say it's okay.
  • •They can share your info if the law says they have to.
  • •If you complain about a driver or the company, they might share your info with the government to check what happened, but they'll keep it secret.

Example

You take an Uber ride and later get spam emails from a random company.

Uber can't give your email to that company unless you agreed, the law says they must, or you complained about the ride and they're investigating.

AI-generated — May contain errors. Not legal advice. Always verify source.

Official Source
View on CA.gov

§ 5437 Passenger Data Privacy Rules

A transportation network company shall not disclose to a third party any personally identifiable information of a transportation network company passenger unless one of the following applies: (1) The customer knowingly consents. (2) Pursuant to a legal obligation. (3) The disclosure is to the commission in order to investigate a complaint filed with the commission against a transportation network company or a participating driver and the commission treats the information under confidentiality protections. (Added by Stats. 2014, Ch. 389, Sec. 1. (AB 2293) Effective January 1, 2015.)

Last verified: January 23, 2026

Key Terms

obligationtransportationcommissionnetdriverinformationconfidentiality

Related Statutes

  • § 5445.1 Ride Driver And Vehicle Info
  • § 5450 Clean Miles Standard Program
  • § 5440 Transportation Network Company Oversight
  • § 5440.5 Tnc Disability Access Program
  • § 5433 Rideshare Insurance Requirements

References

  • Official text at leginfo.legislature.ca.gov
  • California Legislature. Public Utilities Code. Section 5437.
View Official Source