§ 13402 Agency Internal Control Systems

• •Bosses in government offices must create and keep rules to make sure things run smoothly and honestly.
• •They need to write down these rules and tell all workers about them.
• •Bosses must check often to see if the rules are working and change them if needed.

A government office that gives out food stamps notices that some applications are getting lost.

The boss must create a clear system to track applications, teach all workers how to use it, and keep checking to make sure no applications get lost. If something goes wrong, the boss has to fix the system.